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Help / FAQ

Advanced Support

If you can't find any answer about your problem/question here, you can create a ticket here :

Open a Ticket

You can also contact us directly at :

Requirements for server to be submitted / to appear online

Requirements
- Your server needs to be online to be accepted and you need to provide a valid IP address or hostname
- Your server needs to accept UDP connections on your server port (by default 28015) and server port +1 - Your server needs to accept UDP connections on your query port if it is not your server port +1

Scoring system

Your score is based on the following values:

Server uptime
Votes
Achievements bonus

Votes

Votes are reset every month. Votes are limited to one per server per IP address (Internet Protocol) per day.

If you abuse the vote system, we will reset to zero your votes. If you abuse again, we will deactivate the vote system for your server.

Uptime

Your server is checked every 5 minutes and we keep track of your server status for 20 days. Your server uptime is based on the tracked values.

When a server uptime drop to 0%, the server is automatically deleted if it has not been online for the last 45 days.

Is "Rust-Servers.net" affiliated with Rust?

Rust-Servers.net is not affiliated with Rust. If you have a problem with the game, please ask for support on the official website of Rust: https://rust.facepunch.com/